Terms of service

Terms & Conditions

Use of Website By using the ONUS website, you agree to comply with all terms, including our Privacy Policy and Refund Policy. Product Information ONUS reserves the right to modify specifications, pricing, and promotions without prior notice. User Responsibilities

● Ensure accurate installation details

● Provide correct delivery information

● Follow safety instructions and product guidelines Limitation of Liability ONUS is not liable for indirect, incidental, or consequential damages arising from product misuse.

 

Cookie Policy 

What Are Cookies?

Cookies are small files used to enhance user experience and analytics. How We Use Cookies:

● Website functionality

● Remembering preferences

● Tracking performance & analytics

● Security purposes You may disable cookies in your browser, but certain functions may not work properly

 

Installation Policy Installation Includes

● Full installation by certified ONUS technicians

● Demo of all features

● Setup of ONUS app & access

● Cleanup after installation Installation Conditions

● Customer must confirm door compatibility

● Any additional drilling or repair works will be quoted separately

● Technician appointments require confirmation

 

Payment Policy Accepted Payments

● Visa / Mastercard

● PayNow

● GrabPay

● Atome

● Shopee Pay Later

● PayPal

● 0% instalment plans (where available) Payment Safety All transactions are encrypted and securely processed by approved payment gateways.